Troubleshoot for the Motorola NVG589Router Sceenshot
Diagnostics Device Broadband Home Network Voice Firewall Diagnostics Troubleshoot Logs Update Resets Syslog Event Notifications NAT Table Troubleshoot Running this test will help locate problems with your Internet Connection. Ethernet - DSL - PTM - Authentication - IP - DNS - 6rd Continuity - Test Internet Access Enter an Internet Address in the 'Address' field and click on the button of the test to perform. Address Preferred protocol IPv4 IPv6 Detect Missing Filter is an invasive test. Progress Window Help This "Multi-layer" diagnostic examines the functionality of the device from the physical connections to the application traffic being sent by users through the device. This sequence of tests takes approximately one minute to generate results. Each test generates one of the following result codes: Pass: The test was successful. Fail: The test was unsuccessful. Skipped: The test was not performed because a pre-requisite test failed or the test is not appropriate. Test Internet Access Enter an address (www.motorola.com) or an IP address (22.214.171.124) in the "Address" field and click on: "Ping" to see if this device can loop a message back and forth to the remote host. "Traceroute" to see what route or nodes the packet goes through to get to the remote host. "NSLookup" to see if the host name is translated by a Name Server to an IP address. "Detect Missing Filter" This test requires approximately 1-2 minutes to complete. DSL status items are displayed in the Progress Window when the test completes. This can be used by technicians to troubleshoot your DSL line. Services will be down temporarily. Results will be displayed in the "Progress Window" as they are generated. © 2013 Motorola Mobility Intellectual Property.