Help and Support Technical Support for the SnapGear SG565Router Sceenshot
SG565 - Technical Support Network Setup Network Setup DHCP Server Web Cache Shares QoS Traffic Shaping SIP Firewall Incoming Access Definitions Packet Filtering NAT Connection Tracking Intrusion Detection Access Control Antivirus Antispam VPN PPTP VPN Client PPTP VPN Server L2TP VPN Client L2TP VPN Server IPSec Port Tunnels System Date and Time Backup/Restore Users Management Diagnostics Advanced Help and Support Copyright (C) 1999-2008 Secure Computing Corp. All rights reserved. Technical Support Help Technical Support Technical Support Report Here are some easy options for gaining technical support: Read the release notes to see if an issue is already resolved and for important information about the features of the new firmware and any upgrade issues. The release notes are available by logging into the registration site , selecting the 'Current Downloads' link and then selecting the 'Firmware Release Notes' link. New firmware versions are available via the same site. Please try the Knowledge Base . Many common problems can be solved here. If you are eligible for free support, or have signed up for a support contract or annual maintenance agreement, please contact your reseller for support. If you bought directly from Secure Computing, submit a ticket via the support site . Download the Technical Support Report and attach it as a text file to any technical support submission.