Cisco EPC3928AD routers include a very basic firewall that helps protect your home network form unwanted access from the internet. Since this firewall blocks incoming connections you may need open a port through it for certain games and applications. This process of opening a port is frequently called a port forward, since you are forwarding a port from the internet to your home network.
The basic process to open a port is:
- Setup a static IP address on either your computer or device that you want to forward a port to.
- Login to your Cisco EPC3928AD router.
- Navigate to the port forwarding section.
- Click the Applications & Gaming link.
- Click on Port Range Forwarding.
- Create a port forward entry.
While these steps might seem difficult at first, we will walk you through each step for your Cisco EPC3928AD router.
We think that forwarding a port should be easy. That's why we created Network Utilities. Our software does everything that you need to forward a port.
When you use Network Utilities you get your port forwarded right now!
Step 1
It is important to setup a static ip address in the device that you are forwarding a port to. This ensures that your ports will remain open even after your device reboots.
- Recommended - Our free Static IP Setter will set up a static IP address for you.
- Another way to get a permanent IP address is to set up a DHCP reservation.
- Or, manually create a static ip address with our Static IP Guides.
This step is important because you want a permanent IP address in your device. If you do not set up a permanent IP address in your device, then when you device reboots it may get a new IP address.
Use a VPN Instead
Have you considered using a VPN instead of forwarding a port? For most users, a VPN is a much simpler and more secure choice than forwarding a port.
We use and recommend NordVPN because not only is it the fastest VPN, it includes a new feature called Meshnet that makes forwarding a port no longer necessary for most applications. With NordVPN Meshnet, you can connect to your devices from anywhere in the world, completely secure, over a highly encrypted VPN tunnel.
Every time you click on one of our affiliate links, such as NordVPN, we get a little kickback for introducing you to the service. Think of us as your VPN wingman.
Step 2
Now we are going to login to your Cisco EPC3928AD router. Your router has a web interface, so you will login to it using your web browser. This can be either Chrome, Firefox, Internet Explorer, or Edge. It usually does not matter which browser you choose to use.
Open up your web browser and find the address bar. It should look something like this:
Above is an example of what a web browser address bar looks like. Find the address bar in your router and type in your router's IP address.
The default Cisco EPC3928AD IP Address is: 192.168.0.1
After entering the IP address of your router you can simply press enter. If all goes well you will see the following screen:
You should see a box prompting you for your username and password.
- The Default Cisco EPC3928AD Router Username is: none
- The Default Cisco EPC3928AD Router Password is: none
Enter your username and password, and then click the Login button to log in to your Cisco EPC3928AD router.
Cisco Usernames and Passwords
If your username and password do not work then please visit our Default Cisco Router Passwords page.
If you still can't login to your router because you forgot your Cisco EPC3928AD router username and password, use our How to Reset a Router Password guide to set your Cisco EPC3928AD router back to its factory settings.
Step 3
Now we need to find the port forwarding section in your router. Here's how you do it. Starting from the first page in your router:
Click the Applications & Gaming link near the top of the page.
You should now see a new menu. In this new menu, click Port Range Forwarding.
Step 4
Here are the ports to forward for Xbox Live:
- TCP Ports: 3074
- UDP Ports: 3074
If you are looking for the ports for a different application you can find it by either:
- Browsing our List of Games
- Check out our our List of Games by Genre
- See our List of all Applications
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If you are forwarding a range of ports then you need to enter the lowest number of the range into the External Start Port and Internal Start Port boxes and the highest number of the range into the External End Port and Internal End Port boxes. If you are only forwarding a single port then you can enter that same port number into the External Start Port, External End Port, Internal Start Port and Internal End Port boxes.
Enter the IP address to forward these ports to into the Internal IP Address box. If you are forwarding ports so you can run a program on a device other than your computer then you can enter your device's IP address into that box.
Select the protocol type of the ports you are forwarding from the Protocol box.
Put a checkmark in the Enable checkbox.
When you're finished, click Save near the bottom of the screen to save your changes.
Test if Your Ports are Open
Now that you have forwarded ports on the Cisco EPC3928AD you should test to see if your ports are forwarded correctly.
To test if your port has been properly forwarded, you can use our Network Utilities tool, which includes a free Open Port Checker. Our Open Port Check tool is the only online port checking tool with Guaranteed Results.
