Frequently Asked Questions
- About our support model.
- I forgot my registration code.
- PFConfig can not login to my router.
- How do I find my firmware version.
- PFConfig ran, but my application is still not forwarded.
- What is a ticket number?
- What is your refund policy?
We are dedicated to providing support for our software products. Product Support and billing questions are currently provided through a web based support system and by using a ticket number system built in to PFConfig. If you are waiting for an support system reply, please do not hesitate to send us another message to help speed things along. Please request all PFConfig support using the support system. Either Tad (tedie) or Allen will respond within 24 hours.
Only download our software from this site. Any software for portforward.com downloaded from third parties or any unapproved mirrors is not supported and may contain malware. Please do not download our tools from Torrent sites as this can seriously compromise your computer.
Adding a Router/Program
If you want to submit a new router or program to our website, then please use this page. Allen will add it as soon as possible.